Juvenile Services Manager

JOB CODE: 2220


SALARY RANGE: $47,595 - $80,659

Juvenile Services

Under the administrative direction of the Director of Juvenile Services, performs highly responsible administrative work managing a moderate sized staff engaged in office and fieldwork, assessing probationer family's area of need, pre-dispositional investigations, counseling and supervising juvenile offenders. This position is involved in providing probation related services for adjudicated youths placed on supervised probation by the Juvenile Court Judges, as well as supervision services to youth on informal probation. Work involves formulating policy and developing procedures and programs in accordance with state law and court rulings. Supervision is exercised over professional and clerical personnel within the Probation and FINS sections of Juvenile Services. This class may also monitor probation conditions, conduct drug screens or arrest juveniles. Work is performed with considerable independence according to departmental policies and procedures. Work is evaluated through personal conferences, written reports and results obtained. Performs other work as requested.

Develops programs and operational policies and procedures in accordance with state law and departmental standards. Manages professional staff involved in casework activities, intake activities, pre-dispositional activities and counseling of juvenile offenders and their families; maintains close liaison with employees and provides guidance on complex cases as needed. Monitors pre-dispositional summaries, probation reviews and reports and maintains knowledge of cases in progress; schedules staff meetings; confers with various agencies. Coordinates and oversees the execution of plans to safely arrest juvenile offenders who have violated conditions of their probation and/or have been ordered into custody by a Juvenile Court Judge; works with law enforcement agencies in the prevention of juvenile crime and through community policing. Trains, supervises and provides administrative direction for probation staff and gives staff counsel concerning unusual or problematic situations. Attends and testifies at court hearings when subpoenaed by any court having jurisdiction over an offender; serves notices, subpoenas, writs, and executes orders of Juvenile Court. Prepares reports on probation operations and statistics; represents probation function to community groups and organizations. Directs budgetary expenditure records and prepares annual probation section budget for department head review. Ensures compliance with state statutes, rules and regulations relating to probation best practices for juvenile offenders.

Knowledge of behavior patterns of adjudicated youth with emphasis on probation issues and/or problem areas. Knowledge of public safety concerns inherent in the management of adjudicated juveniles. Knowledge of casework principles and methods of supervision and administration. Knowledge of the juvenile justice system and the population it serves. Knowledge of community resources and referral agencies. Ability to exercise judgment and discretion in the application and interpretation of departmental policies and procedures. Ability to work effectively with adjudicated youths, their family and other significant stakeholders. Ability to effectively plan, supervise and review the work of others, including the recognition of employee strengths and weaknesses. Ability to express ideas clearly and concisely; orally to groups and individuals, and in writing routine and complex documents. Ability to establish and maintain effective working relationships with personnel, other departments and the public. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.


Bachelor and master's degree in social work, psychology, counseling, criminal justice, or a closely related field, and two years of supervisory probation experience at the professional level.

Any equivalent combination of education and experience.

(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.) None.


The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related, or a logical assignment to the job.