Assistant Service Fee Manager

JOB CODE: 1450


SALARY RANGE: $57,853 - $97,362

Finance Department

Under the direction of the Service Fee Manager, performs responsible professional administrative and supervisory work in the Finance Department. Work involves responsibility for assisting in directing, planning and coordinating the activities of a large division of professional and clerical/fiscal employees engaged in billing and collecting Sewer User Fees, Solid Waste Fees, Surcharge Fees, and Environmental Permit Fees. General supervision is exercised over subordinate positions through assignment of duties and review of work completed. Work is performed with independent judgment in accordance with established policies, rules and regulations. Performs other work as requested.

Assists in planning and directing the work of a large division engaged in billing and collecting Sewer User, Solid Waste, Surcharge and Environmental Permit Fees and customer complaint resolution. Assists in the preparation of annual budget and revenue projections. Assists in the preparation of financial and statistical reports. Prepares monthly budget projections and coordinates any corrections with Finance - Accounting. Reviews and approves monthly financial billing and collection reports and prepares summary reports used by upper management. Interprets City-Parish ordinances and regulations relating to the Sewer User and Solid Waste Fees. Meets with owners, managers, programmers, and accountants of billing agents. Monitors contracts with billing agents by reviewing invoices and resolving any discrepancies. Authorizes payment extensions for delinquent customers and makes decisions on disconnection/reconnection of water service. Assists accounting staff with semi-annual audits of Sewer User Fees due to rate increases and annual re-averaging.

Knowledge of City-Parish ordinances and regulations relating to Sewer User and Solid Waste Fees. Knowledge of public relations and general business practices of the utility industry. Skill in the operation and care of computers, calculators and other office machines used in connection with accounting work. Ability to analyze accounting, financial and statistical statements and reports. Ability to establish and maintain effective working relationships with the public, City-Parish officials and billing agents. Ability to exercise initiative and judgment in difficult situations. Ability to direct the activities of a large section of professional and clerical employees in a manner conducive to full performance and high morale. Ability to make decisions, recognizing precedents and practices and to use resourcefulness and tact in meeting problems. Ability to prepare and write clear, concise reports. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.


Bachelor's degree with at least twenty-four semester (thirty-six quarter) hours of a university professional accounting curriculum or Master's degree with at least twenty-one semester (thirty-one and a half quarter) hours of a university professional accounting curriculum, and six years of professional level experience in revenue collection (accounting, auditing, budgeting, etc.), including two years of supervisory experience (may include budget or project supervision).

Equivalent higher education in accounting may substitute for work experience; CPA may substitute for one year of work experience.

(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.) None.


The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related, or a logical assignment to the job.