Service Fee Manager



JOB CODE: 1452

PAY GRADE: 2310

SALARY RANGE: $63,783 - $106,870

LOCATION OF WORK
Finance Department

GENERAL DESCRIPTION
Under the direction of the Finance Director and Assistant Finance Director, performs highly responsible professional administrative and supervisory work as head of the Finance - Service Fee Division. Work involves responsibility for directing, planning and coordinating the activities of a large division of professional and clerical/fiscal employees engaged in billing and collecting Sewer User Fees, Solid Waste Fees, Surcharge Fees, and Environmental Permit Fees. Work is performed with complete independent judgment in accordance with established policies, rules and regulations and is reviewed through progress reports and discussion of overall results. Performs other work as requested.

ESSENTIAL WORK TASKS
Plans and directs the work of a large division engaged in billing and collecting Sewer User, Solid Waste, Surcharge and Environmental Permit Fees. Prepares annual budget. Prepares special financial and statistical reports. Prepares or reviews revenue projections. Assists the Finance Director in contract negotiations with private water companies and officials of other municipalities for billing of City-Parish Service Fees. Interprets City-Parish Ordinances and Regulations relating to the Sewer User and Solid Waste Fees. Meets with owners, managers, programmers, and accountants of billing agents. Monitors contracts with billing agents. Authorizes payment extensions for delinquent customers and makes decisions on disconnection/ reconnection of water service.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of City-Parish ordinances and regulations relating to Sewer User and Solid Waste Fees. Knowledge of public relations and general business practices of the utility industry. Skill in the operation and care of computers, calculators and other office machines used in connection with accounting work. Ability to analyze accounting, financial and statistical statements and reports. Ability to establish and maintain effective working relationships with the public, City-Parish officials, and billing agents. Ability to exercise initiative and judgment in difficult situations. Ability to direct the activities of a large section of professional and clerical employees in a manner conducive to full performance and high morale. Ability to make decisions, recognizing precedents and practices and to use resourcefulness and tact in meeting problems. Ability to prepare and write clear, concise reports. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.

MINIMUM REQUIREMENTS

EDUCATIONAL AND EXPERIENCE
Bachelor's degree with at least twenty-four semester (thirty-six quarter) hours of a university professional accounting curriculum or Master's degree with at least twenty-one semester (thirty-one and a half quarter) hours of a university professional accounting curriculum, and eight years of professional level experience in revenue collection (accounting, auditing, budgeting, etc.), including four years of managerial experience (may include complex budget or project management).

SUBSTITUTIONS
Equivalent higher education in accounting may substitute for work experience. CPA may substitute for one year of work experience.

CERTIFICATIONS / LICENSES / REGISTRATIONS
(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.) None.

OTHER JOB ASPECTS
None.


NOTE:
The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related, or a logical assignment to the job.