Senior Computer Programmer/Systems Analyst

JOB CODE: 1630

PAY GRADE: 2250

SALARY RANGE: $49,974 - $84,534

LOCATION OF WORK
Information Services Department

GENERAL DESCRIPTION
Under the general direction of a technical or administrative superior, performs responsible advanced technical work in system definition, system design, system analysis, development, testing, documenting, and maintaining complex and large-scale software programs, applications, databases, and/or reports that serve all City-Parish departments, as well as outside agencies. Employees of this class review and make initial determination of the feasibility of the user requests, prepare outlines, and coordinate the execution of approved projects. Employees of this classification are required to work in the Information Services Department, but provide technical assistance to all City-Parish departments and multiple outside agencies. May serve as lead worker in providing advice or assistance relative to programming/systems analysis functions. An employee in this class is subject to unusual working hours, as well as twenty-four hour call for situations requiring immediate attention. Performs other work as requested.

ESSENTIAL WORK TASKS
Performs work tasks in support of information systems that serve all City-Parish departments, as well as outside agencies. Confers with end-users, co-workers, and/or superiors to define, design, analyze, develop, and maintain complex and large-scale software programs, applications, databases, and/or reports; performs and participates in major projects. Confers with end-users, co-workers, and/or superiors to assist in resolving problems with software programs, applications, databases, and reports. Provides technical advice and assistance to lower-level employees in the resolution of programming or design problems; provides guidance to subordinates in system design, system analysis, development, testing, documenting, and maintaining software programs, applications, databases, and reports. Reviews and confers with higher classifications and users regarding requests for new or revised systems; makes recommendations to superiors relative to feasibility, including cost of development, scheduling, and prioritization of requests. Defines, designs, performs, and monitors software performance tests on new and existing software programs, applications, databases, and/or reports for correcting errors, isolating areas for improvement, and general debugging. Analyzes, reviews, and rewrites software programs, applications, databases, and/or reports to increase operating efficiency or adapt them to new requirements. Reviews existing system analysis and programming documentation. Develops and maintains user manuals, operating procedures, systems analysis, and programming documentation. Develops programming scripts and ad-hoc reports to enhance functionality of existing applications. Trains end-users to operate new or modified software programs, applications, and/or reports. Assists in the training of new technical personnel. Conducts research on emerging application development, software products, languages, databases, and standards in support of development efforts. Installs new software applications or new releases of current applications. Documents system procedures for use by other Information Services personnel.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the capabilities, capacity, and requirements of server-based and client-based computer systems and any attached components. Knowledge of modern coding methods, conventions, and best practices. Knowledge of modern systems analysis and design techniques. Knowledge of computer operating systems used within City-Parish. Knowledge of the techniques and conventions applicable to complex and large-scale information systems. Knowledge of Financial or Human Resources information systems. Skill in the use of a light motor vehicle. Ability to plan, direct, and review the work of a technical staff engaged in systems design and programming work. Ability to define, design, develop, and document software programs, applications, databases, and/or reports that perform efficiently. Ability to analyze user requests and to determine feasibility. Ability to understand complex written and oral instructions. Ability to use written, oral, and interpersonal skills to communicate effectively with co-workers and non-technical end-users. Ability to be flexible and adaptable to learn and understand new technologies. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to work both independently and in a team-oriented environment. Ability to sit for extended periods. Ability to be highly self-motivated. Ability to establish and maintain effective working relationships with others. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.

MINIMUM REQUIREMENTS