Telecommunications Chief of Operations



JOB CODE: 1662

PAY GRADE: 2260

SALARY RANGE: $49,975 - $84,385

LOCATION OF WORK
Emergency Medical Services

GENERAL DESCRIPTION
Under the direction of the EBRP Communications District Manager, performs highly responsible administrative work in assisting the District Manager in the planning, development, and operations of the Public Safety Telecommunications Division. Work involves responsibility for the planning, development, and coordination of the 700/800 MHz Trunked Radio System, the City-Parish Radio Shop, and 9-1-1 phone system. Direct supervision is exercised over the Telecommunications Radio System Coordinator, Senior Communications Technician, and Communications Technician positions. Performs other work as requested.

ESSENTIAL WORK TASKS
Develops objectives and goals for the Public Safety Telecommunications Division and initiates implementation of developed plans. Assists the EBRP Communications District Manager in annual budget preparation; performs the duties of the District Manager in his or her absence. Maintains current operating knowledge of all telecommunications systems, including but not limited to the in-house 9-1-1 telephone system and radio systems, both trunked and conventional. Keeps abreast of federal, state, and local laws governing the operations of all systems used by the Public Safety Telecommunications Division. Plans, directs, trains, supervises, assists, and evaluates the work of technical support staff. Supervises the installation, maintenance, and repair of a variety of mobile and fixed two-way radios, telephone systems, and electronic equipment. Ensures compliance with Federal Communications Commission regulations; monitors daily radio tests; maintains cleanliness and safety standards. Provides training for upgrades and changes to the systems.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the rules and regulations of the Federal Communications Commission, City of Baton Rouge/Parish of East Baton Rouge, and the Communications District. Knowledge of telephone systems and radio equipment used in public safety communications. Knowledge of the occupational hazards and safety precautions to be followed. Knowledge of governmental budgetary process. Ability to plan, organize, and supervise the work of a group of skilled technicians. Ability to install, alter, and maintain a wide variety of complex telephone and radio equipment and systems. Ability to establish and maintain effective working relationships with others. Ability to plan, organize, schedule, and monitor complex projects. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.

MINIMUM REQUIREMENTS

EDUCATIONAL AND EXPERIENCE
High school diploma, GED, HiSET, or equivalent certificate of competency, and five years of experience in emergency communications, including two years of supervisory experience.

SUBSTITUTIONS
Any equivalent combination of education and experience.

CERTIFICATIONS / LICENSES / REGISTRATIONS
(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.) None.

OTHER JOB ASPECTS
None.


NOTE:
The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related, or a logical assignment to the job.