Telecommunications Chief of Operations
JOB CODE: 1662
PAY GRADE: 2260
SALARY RANGE: $52,473 - $88,604
LOCATION OF WORK
Information Services Department
Under the direction of a higher classification, performs highly responsible administrative work assisting in the planning, development, and operations of telecommunication systems for the City of Baton Rouge/Parish of East Baton Rouge. Work involves responsibility for the planning, development, and coordination of the 700/800 MHz Trunked Radio System, the City-Parish Radio Shop, and Voice over IP (VoIP) phone system. Direct supervision is exercised over telecommunication personnel. Performs other work as requested.
ESSENTIAL WORK TASKS
Develops objectives and goals for City-Parish Telecommunications and initiates implementation of developed plans. Maintains current operating knowledge of all telecommunications systems, including but not limited to the in-house VoIP Telephone and Radio Systems, both trunked and conventional. Keeps abreast of federal, state, and local laws governing the operations of all voice and radio systems. Plans, directs, trains, supervises, assists, and evaluates the work of technical support staff. Supervises the installation, maintenance, and repair of a variety of mobile and fixed two-way radios, telephone systems, and electronic equipment. Ensures compliance with Federal Communications Commission regulations; monitors daily radio tests; maintains cleanliness and safety standards. Provides training for upgrades and changes to the systems.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the rules and regulations of the Federal Communications Commission, City of Baton Rouge/Parish of East Baton Rouge, and the Information Services Department. Knowledge of telephone systems and radio equipment used in public safety telecommunication. Knowledge of the occupational hazards and safety precautions to be followed. Ability to plan, organize, and supervise the work of a group of skilled technicians. Ability to install, alter, and maintain a wide variety of complex telephone and radio equipment and systems. Ability to establish and maintain effective working relationships with others. Ability to plan, organize, schedule, and monitor complex projects. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department.
High school diploma, GED, HiSET, or equivalent certificate of competency, and five years of experience in emergency communications, including two years of supervisory experience.
Any equivalent combination of education and experience.
CERTIFICATIONS / LICENSES / REGISTRATIONS
OTHER JOB ASPECTS
The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related, or a logical assignment to the job.